Small Business

I’ve found that having a bit of online ad-knowledge can help guide a poorly performing campaign in the right direction. Here are a few things you should know.

What is top-of-mind for business owners this Election Day?

They are your face for the holidays. So make sure you have them trained properly, just as you would a permanent employee.

Here are three ways to vet software productivity claims.

For those of us in the 'real' world of running a small business with its ups, downs and sleepless nights, here are five ideas to help increase your cash flow ASAP.

Cash advance loans may seem attractive to small business owners who want to secure funding in a short amount of time and pay it back in installments that come out of future sales. But it’ll cost you. Here are some other options to consider.

The halcyon days of startup funding may never return. However, the outlook for small-business lending is brighter now than at any other time in the past few years. This is good news in the post-recession era.

Since reputation is everything, particularly for small businesses, it only takes one negative review to see the business suffer if not fail altogether. Here’s ways to protect your online reputation.

Now with crowdfunding, the Internet simultaneously facilitates and disrupts our experiences with what I call the Four Cs of Modern Society: Connect, Communicate, Communities and Commerce. 

Most companies would do almost anything to get a loyal customer. But that loyalty can turn into a huge liability. A disaster waiting to happen.

One negative phrase can 'turn off' a customer or employee, make sure your business dictionary has omitted these.

I think if customers were more like dogs in the following four ways, we’d all have more business than we could handle.

If you’re whining to yourself that it takes more time than you’ve got to put more attention on customer service, think how much energy you put into finding new customers. 

When trying to grow a business, a common misstep is to focus on gaining new business, but the secret may actually be right before your eyes. Focusing on what you already have – internal staff and external customers – may be the key to success. 

Before you spend a lot of time hanging out on Twitter and Facebook writing new content, you need to ask yourself, 'Are my decision makers listening?'

Here are your latest and greatest tweets that helped me run my small business last week. #tweetsoftheweek

Here are tips for finding the best-suited tax professional for your small business.

Whether your email is unmanageable or you can't get a handle on all the business contacts you make, there is help and it's only a click away.

Here are some office survival tips for the cold and flu season. 

The world’s largest retail trade association writes a letter to the Senate saying a mandated wage hike would hurt employers and essentially decrease the number of job opportunities for teen and entry-level workers.