New pilot contracts to drive up costs at US airlines
The Delta Air Lines pilot raises have been lauded by other pilot unions. If other airlines like American, United and Southwest follow suit, airline costs will increase.
FAA system outage: What airlines are doing for passengers
Major U.S. carriers including United, Delta and Southwest Airlines, have promised to help passengers rebook for free if they were impacted by the FAA's system-wide outage.
Pilots say FAA computer outage that grounded US flights nationwide unprecedented
Southwest Airlines Pilots Association Vice President Cpt. Michael Santoro says it's "unlikely" the FAA computer systems were hacked, but rather are "old and inflated."
Southwest Airlines promotes executives following operational meltdown
Southwest Airlines announced promotions for five executives on Tuesday, days after saying its operational disaster over the holidays would result in a fourth-quarter loss
After Southwest meltdown, experts issue tips on avoiding future airport issues
Online travel agency insurance agency InsureMyTrip issued tips to help Southwest Airlines travelers if they are faced with another travel nightmare.
Southwest Airlines says holiday cancellations could amount to $825M loss
Southwest Airlines expects to rack up a significant loss, as much as $825 million, from the operational meltdown that led to nearly 17,000 flight cancellations.
Expert sounds alarm on Southwest as many passengers still await lost bags: ‘Real cocktail for total confusion'
Southwest Airlines passengers impacted by the holiday "flightmare" may never see their lost luggage again, according to international aviation expert Mike Boyd.
Southwest doles out frequent flyer miles bonus to customers impacted by meltdown
Southwest Airlines is handing out $300 in frequent flyer miles to customers impacted by the carrier's meltdown as it continues to sort through lost luggage.
Southwest Airlines passenger sues airline for failing to offer 'prompt refunds' after travel meltdown
A Southwest Airlines passenger whose flight was canceled during the carrier's operational meltdown is suing the airline for failing to provide prompt refunds to passengers.
Nashville airport apologizes for 'unfortunate incident' with police threatening to arrest Southwest passengers
The Nashville International Airport apologized for the "unfortunate incident" after one of its officers threatened to arrest Southwest passengers.
Companies spend record amounts on dividends, despite looming downturn
S&P 500 companies spent more than ever on dividends while some used share buybacks to reward investors.
Southwest cancels 43 flights Friday, after CEO pledges full schedule, 'great operation'
Southwest Airlines has canceled 41 flights Friday as its CEO says he is "very confident" about its operation following days of mass cancelations.
Southwest meltdown: How to get reimbursed for hotels and meals, and find lost luggage
Southwest Airlines customers who were forced to pay for meals and hotel stays, or who lost their luggage, in widespread travel disruptions, may request reimbursements.
Pete Buttigieg calls out Southwest Airlines in letter, lays out priorities
Pete Buttigieg criticized Southwest over the thousands of flights it recently canceled and laid out four priorities he has for the airline in a letter Thursday.
Southwest's brand is tarnished after its meltdown — how can the airline recover?
Southwest Airlines continues to reel after drawing the ire of customers, employees and even the federal government amid an operational breakdown. How can they recover?
Southwest expects operations to return to normal on Friday
Southwest Airlines said in an update that it plans to return to normal operations with minimal disruptions on Friday following days of cancelations and delays.
Southwest Pilots Assoc. VP exposes airline's chaotic cancellations as pilots remain 'in the dark'
Vice President of Southwest Airlines Pilots Association Captain Mike Santoro breaks down the key causes of the company's historic flight cancellation breakdown.
Southwest Airlines received over $7B in federal pandemic aid prior to cancellation chaos
Southwest Airlines received over $7 billion in federal pandemic aid prior to the wave of flight cancellations that has thrown travelers' schedules into chaos.
Southwest flight cancellations lead world, expert predicts 10% hit on revenue
Southwest Airlines is facing a federal investigation following a mass cancellation throughout the air carrier's flight schedule during Winter Storm Elliot.
Southwest Airlines flight turmoil leads to another day of mass cancellations, delays
Southwest Airlines is experiencing yet another day of mass cancelations and delays, with tracker FlightAware showing more than 2,300 cancellations on Thursday.













