IRS to start requiring facial recognition scans to access tax returns

Privacy advocates warn the practice is invasive

The Internal Revenue Service is going to start requiring users of its online tax payment system to provide a selfie to a third-party company in order to access their accounts.

Beginning in summer 2022, users who need to log on to the IRS' website to access the Child Tax Credit Update Portal, check online accounts, get their tax transcript, receive an Identity Protection PIN or view an online payment agreement will need to create an account with identity verification company 


Existing online accounts, which currently only require a simple email and password to access, will no longer work beginning this summer, the IRS said. At that point, users will be required to create an account with 

Charles P. Rettig, commissioner of the Internal Revenue Service, testifies during a Senate Finance Committee hearing on the IRS budget request on Capitol Hill in Washington, D.C. on June 8, 2021.  (Getty Images/Photo Illustration)

"Identity verification is critical to protect taxpayers and their information," IRS Commissioner Chuck Rettig said in a statement. "The IRS has been working hard to make improvements in this area, and this new verification process is designed to make IRS online applications as secure as possible for people."

The IRS has stressed that individuals will not actually be required to go through or use facial-recognition software to submit their tax returns. But taxpayers will still be forced to use this software in order to take advantage of some of the IRS' most basic tools. The agency is already urging taxpayers to create accounts "as soon as possible."

"The IRS emphasizes taxpayers can pay or file their taxes without submitting a selfie or other information to a third-party identity verification company," the agency said in a statement. "Tax payments can be made from a bank account, by credit card or by other means without the use of facial recognition technology or registering for an account."

This April 13, 2014, file photo shows the Internal Revenue Service (IRS) headquarters building in Washington. (AP Photo/J. David Ake, File) describes itself as a technology provider that offers secure identity verification by comparing a photo ID provided by users with a video selfie. It was launched in 2010 by military veteran Blake Hall and has quickly solidified its place in the identity-verification business, often on behalf of the U.S. government. Additional IRS tools will begin using verification "over the next year," the IRS said.

Users must provide with an email address, Social Security number, photo ID and take a selfie with a camera that will scan the user's face to verify their identity.


The news has prompted an outcry from privacy advocates, who have warned the practice is invasive and that the IRS is opening the doors to potential data breaches.

The decision "will only lead to further ruin for Americans when their data is inevitably breached," Jackie Singh, director of technology and operations at the Surveillance Technology Oversight Project, wrote on Twitter. She called the practice "very bad," and called on every "tech-aware American to fight it."