Adobe Applies a Real-Time Layered Approach to Customer Analytics
Adobe is applying the layered approach and ease of use of products like its Adobe Photoshop to its new Adobe Customer Journey Analytics solution.
Modern Businesses Love Cloud Services, but Most Remain In the Tech Stone Age
The tech giants love providing cloud services.
GoDaddy Launches New SEO and Email Marketing Tool for SMBs
GoDaddy is known for its website hosting services but it wants to be more than that for small businesses and entrepreneurs.
Iger: Apple and Disney Probably Would've Merged If Jobs Had Lived
Bob Iger and Steve Jobs at 2005 video iPod launch (Photo by Kimberly White/Corbis via Getty Images) If Steve Jobs were still alive, it's possible Apple may have combined with Disney in what would have been the biggest merger of all time.
Amazon Buys 100,000 Electric Delivery Vans With Climate Pledge
Amazon is buying 100,000 electric-powered delivery vehicles as part of a newly announced goal to achieve net zero carbon emissions by 2040 to help stop global warming.
Microsoft Defender ATP Provides a Safe Sandbox to Test Security
Microsoft last week announced a new security sandbox capability called the Windows Defender Advanced Threat Protection (Microsoft Defender ATP) evaluation lab.
AI-Based Solutions for IT Pros Is the Focus at SpiceWorld 2019
Spiceworks held its SpiceWorld 2019 community event in Austin, Texas this week.
How Intelligent Voice Agents Can Replace Costly Contact Centers
Cloud-based call and messaging automation solution provider Inference Solutions recently announced Inference Studio 6.3, a solution that now extends the self-service capabilities of Cisco Unified Communications Manager (UCM), Cisco Unified Contact Center Enterprise, and Cisco Unified Contact Center Express (UCCE/X).
Increase Employee Job Satisfaction With Early-Pay Apps
Getting paid every other week was once as cemented into workplace culture as the office breakroom or the reserved parking spot for the employee of the month.
Cisco Webex Contact Center Adds AI and Voice Capabilities
Cisco recently announced how its three most recent acquisitions will add value to its Cisco Contact Center help desk solution that's currently used by more than three million agents in over 30,000 enterprises.
HP Study Exposes a Different Kind of Hacker: The Creeping Peeker
Every October is National Cybersecurity Awareness Month (NCSAM) according to the US Department of Homeland Security, so it's a great time to keep personal and business security and privacy top of mind.
Zendesk Focuses on Communities, Conversations With Latest Help Desk Offerings
Customer service software provider Zendesk is betting big on conversational business solutions and the power of peer-driven communities to help its subscribers offer more comprehensive and engaging help desk solutions.
Facebook's Libra Association Is Falling Apart
Amid heavy regulatory scrutiny from governments around the world, Facebook's ambitious plans for Libra have begun to come apart at the seams.
How to Design Events to Inspire Girls About STEM Careers
(Photo credit: SheTech 2019) It's easy to get lost in discussions about how to attract more women to fields in science, technology, engineering, and mathematics (STEM, or STEAM when it also incorporates the arts).
Group scours Pacific for sunken battleships, lost war graves
Deep-sea explorers scouring the world's oceans for sunken World War II ships are focusing in on debris fields deep in the Pacific, in an area where one of the most decisive battles of the time took place.
We can save money by turning Rikers facilities into homeless shelters: Former NYC police commissioner
Turning Rikers Island into homeless facilities
Rikers shutdown will release a 'substantial number' of inmates into the city: Ex-police commissioner
Rikers Island release of inmates
Johnson & Johnson recalls lot of baby powder
Out of an abundance of caution, Johnson & Johnson is voluntarily recalling a single lot of its Johnson's Baby Powder in the United States.
US-China trade war weighing on world's growth, IMF says
The global economy is slowing, largely because of the U.S. trade war with China, according to the 189-member International Monetary Fund.
GM strike pushed US factory output down 0.5% in September
U.S. factory output slumped 0.5% in September, as a strike at General Motors caused a steep decline in auto production amid broader struggles for manufacturers.



















