Shampoo recalled over potential bacteria contamination, infection risk
Products were sold in the US and Canada
A luxury shampoo is being recalled nationwide due to concerns the product may be contaminated with bacteria, according to the Food and Drug Administration.
Kao USA Inc. is voluntarily recalling select lots of Oribe Serene Scalp Densifying Shampoo in the U.S. and Canada after Pluralibacter gergoviae bacteria was found during testing.
The company said Oribe Serene Scalp Densifying Shampoo in 8.5-ounce and 33.8-ounce sizes that were manufactured between Feb. 21, 2026 and Feb. 26, 2026 could be impacted.
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A woman shampooing her hair in the shower. (Getty Images)
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The 8.5-ounce bottle costs $52, according to the Oribe website.
AFFECTED PRODUCTS
- Oribe Serene Scalp Densifying Shampoo 8.5-ounce bottle (UPC 840035231242), lot code YR010556
- Oribe Serene Scalp Densifying Shampoo 33.8-ounce bottle (UPC 840035231273), lot codes YR010566 and YR010576
Affected lot codes are found on the bottom of the bottle printed in black.
The FDA said Pluralibacter gergoviae bacteria pose "little medical risk" to healthy people, but "those with certain health issues such as weakened immune systems may be more susceptible to infection by the bacteria."
The 8.5-ounce bottle costs $52, according to the Oribe website. (Getty Images)
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"We are working with the FDA to voluntarily recall the affected lots of the product in question from our warehouses," Kao USA said in a statement. "We are also asking retail and salon partners to remove affected lots from use and/or sale and return them to us for safe disposal."
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The FDA said Pluralibacter gergoviae bacteria pose "little medical risk" to healthy people. (Sarah Silbiger/Getty Images)
Anyone who has the affected products should stop using them, Kao USA said in the recall announcement.
The company said consumers can contact the Kao Professional Hair Technical Hotline by phone or email to arrange for a replacement or to report adverse events experienced when using the product.