Walmart issues gift cards in Alabama after sales tax overcharge

Sam's Club locations made a similar mistake and will be issuing $5 in store credit to those affected

Walmart is offering free gift cards to Alabama customers after accidentally overcharging them on tax. 

The retail chain made the mistake on Sept. 1 after a new law lowered the state's tax on groceries from 4% to 3%. 

Attempting to adjust their systems to the new rate, Walmart accidentally charged customers both the old tax rate and the new tax rate at the same time. The same mistake was made at the company's Sam's Club locations.

WALMART EXPANDS DRONE DELIVERY TO 60K MORE US HOUSEHOLDS

Walmart

The retail giant made an error in Alabama on Sept. 1, taxing customers twice. The chain is now offering $5 gift cards to customers who were affected. The offer is only available until Sept. 18. (REUTERS/Mike Segar/File Photo / Reuters Photos)

The company is now offering gift cards to anyone who was overcharged during the period of malfunction. 

The $5 Walmart gift cards will be issued to customers who bring their Sept. 1 receipt showing they were overcharged to customer service at any location. 

Sam's Club members in Alabama are being offered a similar opportunity, but the big box retailer will be giving out $5 in Sam's Cash on their store account instead of gift cards. 

WALMART AND TARGET EXECUTIVES SPEAK OUT ON RETAIL CRIME

The gift cards and store credit are only being offered until Sept. 18.

Walmart is the nation's largest retail chain and has over 144 locations in Alabama.

Sam's Club Wholesale at Cuyahoga Falls

The wholesaler also charged customers sales tax twice on Sept. 1 and will be offering similar compensation. The big box retailer will be issuing store credit to customers accounts instead of gift cards. (iStock / iStock)

GET FOX BUSINESS ON THE GO BY CLICKING HERE

Walmart is partnering with Alphabet Inc.'s Wing to expand drone delivery to 60,000 additional homes in Texas. 

The service with Wing, an on-demand drone delivery provider powered by Alphabet, will be offered from two stores in the Dallas metro area over the coming months, Walmart said Thursday. 

In utilizing drones, Walmart says it's able to provide on-demand delivery for customers living within an approximate six-mile range of Walmart stores that offer the service.  

Fox Business's Daniella Genovese contributed to this report.