Mary Rosenbaum

The Rules of Blogging

When done correctly, blogging can be a great way to get in front of your target audience and address some of the issues affecting your clients and customers. 

Does Your Business Need a Tune Up?

Even if the service light isn’t blinking, small business owners need to perform regular tune ups to make sure their businesses are firing on all cylinders.

Want More Business? Ask for It

Asking for referrals can increase your business even more than random and sporadic referrals. Here are steps to take to make asking for a referral easier and more effective.  

How to Hire the Right Members for Your Sales Team

Small business owners wear many hats, but in reality, how many of these hats fit really well? Although it is difficult for owners and founders of companies to relinquish the sales function so they can work on the business, forming the right sales team is one of the most effective ways to grow a business exponentially. 

The Power of a Strong Brand

A strong brand should convey quality, consistency and reliability. A company or individual with a strong brand can command a premium over competitors who offer the same product or service.

How to Drive Traffic to Your Website

You were told by all the experts: If you build it, they will come. Your website is clearly written and targeted, easy to navigate, and has been search engine optimized. So why hasn’t traffic increased?

Engage Your Customers, Don’t Just Satisfy Them

Customer satisfaction without emotional engagement is worthless, according to a study that compared customer loyalty of extremely satisfied customers, unsatisfied customers, and satisfied emotionally engaged customers. In every case they found that emotionally connected customers outspent and outlasted extremely satisfied customers -- every time.