David Mielach

Every successful company knows the importance of keeping customers happy. However, doing so can be much easier said than done.    

For small business owners who dream of making it to the big time, this year's Forbes list of the 400 richest Americans should serve as motivation.

New research has found that nearly three-quarters of the followers of small- and medium-size businesses say they are more likely to purchase something from a company they follow on Twitter.

Workers increase their output and productivity during economic downturns, new research has found.

Companies looking to improve their websites should look at utilizing social applications in their designs. New research finds that social apps can have a number of benefits for companies.

Fortune 500 companies may have a useful lesson for small business owners. New research has found employees — not executives — are the ones most responsible for risky decisions at companies.

A college degree may not be a prerequisite for small business owners, but it can be a big help in their eventual success, new research has found.

Twitter can be a powerful predictor of everything from election outcomes, to business buzz, new research shows. 

Smaller screens and mobile devices have made a big mark on the viewing habits of a majority of Americans. New research has found that people now spend the same amount of time consuming media on their smartphones and tablets as they do on their laptops and personal computers.  

Fear of failure is a top concern for all entrepreneurs, but new research has found that it is more of a fear for female entrepreneurs than their male counterparts.