4 Ways to Build (and Improve) Customer Relationships
Every successful company knows the importance of keeping customers happy. However, doing so can be much easier said than done.
David Mielach
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Latest from David Mielach
America's Richest People Have Small Business Roots
For small business owners who dream of making it to the big time, this year's Forbes list of the 400 richest Americans should serve as motivation.
Social Campaigns No Longer Optional for Small Businesses
New research has found that nearly three-quarters of the followers of small- and medium-size businesses say they are more likely to purchase something from a company they follow on Twitter.
Do Tough Economic Times Make Employees Work Harder?
Workers increase their output and productivity during economic downturns, new research has found.
Social Apps Trigger Engagement On Business Websites
Companies looking to improve their websites should look at utilizing social applications in their designs. New research finds that social apps can have a number of benefits for companies.
In Business, Risk-Taking Doesn't Always Start at the Top
Fortune 500 companies may have a useful lesson for small business owners. New research has found employees — not executives — are the ones most responsible for risky decisions at companies.
Education + Experience = Small Business Success
A college degree may not be a prerequisite for small business owners, but it can be a big help in their eventual success, new research has found.
Could Twitter Predict Business Success?
Twitter can be a powerful predictor of everything from election outcomes, to business buzz, new research shows.
Mobile Media Consumption Tops Computer Use
Smaller screens and mobile devices have made a big mark on the viewing habits of a majority of Americans. New research has found that people now spend the same amount of time consuming media on their smartphones and tablets as they do on their laptops and personal computers.
Failure Tops Women's List of Startup Fears
Fear of failure is a top concern for all entrepreneurs, but new research has found that it is more of a fear for female entrepreneurs than their male counterparts.