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"We wish that we had more people coming," Heyward told "Mornings with Maria." "We're still not seeing the full volume of people making appointments to get these tests."
Rite Aid, along with chains including Walgreens, CVSHealth and Walmart, is helping in the fight against the novel coronavirus by opening drive-thru testing sites at hot spots across the U.S.
Rite Aid is able to test 400 people a day per site. Results return in two to five days, Heyward said.
"It was a terrific visit," Heyward said. "We had an opportunity to meet with the whole team and discuss the advances in testing, not just the drive-thru testing for those with symptoms, but also the antibody testing that you might have heard has just become available. The big question right now is what's the strategy for widespread testing and how will employers and employees really use these tests, as you said earlier, to feel more comfortable to go back to work."
The story has been updated to clarify that Rite Aid facilities can test 400 people per site per day.