United Airlines Grounds Flights Due to System Issues

By TransportationFOXBusiness

After grounding all flights this morning due to a system wide computer outage, United Airlines has resumed boarding flights. The FAA confirmed that the issue has been resolved.

United spokeswoman Jennifer Dohm attributed the system outage to a router issue. “An issue with a router degraded network connectivity for various applications, causing this morning’s operational disruption. We fixed the router issue, which is enabling us to restore normal functions.”

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According to passenger Mike Adler at Boston's Logan airport, all check ins are happening manually right now and that self-service check in kiosks show blank, white screens. He said that United ticket agents are encouraging people to board their flights despite potentially missing connecting flights and that so far he has not seen any flight cancellations. Adler did confirm that he has seen United flights take off from Logan.

Passenger William Allison in San Francisco also confirmed to FOXBusiness.com this morning  that he has boarded his Chicago O'Hare bound United flight.

United released a statement this morning: "We experienced a network connectivity issue this morning. We are working to resolve this and apologize to our customers for any inconvenience."

Stranded passengers have taken to social media to express their frustration with the airline. United has been replying to customers' tweets this morning, assuring them that the airline is doing everything it can to accommodate customers.

A representative for United Airlines could not be immediately reached for comment.

United Airlines On Time Performance | WanderBat!function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0],p=/^https:/.test(d.location)?'https':'http';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+"://cdn1.findthebest.com/rx/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","ftb-widgetjs");

@mrpinto We are working on getting to your destination as quickly as possible. ^CA

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