Tax season by the numbers
The IRS processed more than 126 million tax returns this year from individual filers. A look at the numbers:
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— Refunds: 92 million.
— Average refund: $2,711.
— Total amount of refunds: $249 billion.
— Calls to IRS help lines: 50 million.
— Calls handled by automated phone system: 30 million.
— Callers seeking to talk to a person: 20 million.
— Callers reaching a person: 37 percent.
— Average time on hold: 23 minutes.
— Callers disconnected by IRS: 8.8 million.
— Returns from taxpayers who had health insurance: 94 million.
— Taxpayers receiving subsidies to help pay health premiums: 2.6 million.
— Total amount of subsidies claimed: $7.7 billion.
— Taxpayers who paid fines for not having insurance: 6.6 million.
— Average fine: $190.
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Source: National Taxpayer Advocate.