CVS to lay off 5,000 employees as it seeks to cut costs

Job cuts will not impact customer-facing roles

CVS Health is laying off 5,000 corporate workers as the company seeks to cut costs. 

The Rhode Island-based pharmacy giant told FOX Business in a statement that it is eliminating "a number of non-customer facing positions" throughout the company. CVS said it doesn't expect the cuts to impact any of its customer-facing employees who work within its stores, pharmacies, clinics or customer service centers. 

"Our industry is evolving to adapt to new consumer health needs and expectations," a CVS spokesperson said. "As part of an enterprise initiative to re-prioritize our investments around care delivery and technology, we must take difficult steps to reduce expenses."

CVS employs more than 300,000 workers.

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A CVS pharmacy

A CVS pharmacy in San Francisco, California, US, on Tuesday, July 18, 2023. CVS Health Corp. is scheduled to release earnings figures on August 2. Photographer: David Paul Morris/Bloomberg via Getty Images (David Paul Morris/Bloomberg via Getty Images / Getty Images)

The cuts are expected to help "set the company up for long-term success," according to the company. 

"Throughout our company’s history, we’ve continuously adapted to market dynamics to lead the industry," the spokesperson added. 

The Wall Street Journal was first to report on the layoffs.

Ticker Security Last Change Change %
CVS CVS HEALTH CORP. 55.15 -1.16 -2.06%

Last year, the company began closing hundreds of its retail locations to reduce store count density in some areas and better adhere to changing customer needs. 

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It was part of the company's plan – announced in November 2021 – to close 900 of its 10,000 retail locations over three years. 

CVS pharmacy shopping cart

A CVS pharmacy shopping cart outside a store in Pinole, California,on July 18, 2023. (David Paul Morris/Bloomberg via Getty Images / Getty Images)

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Prior to the store closures, CVS said it had been "evaluating changes in population, consumer buying patterns and future health needs to ensure it has the right kinds of stores in the right locations for consumers and for the business." 

CVS is expected to report its second-quarter results ahead of the opening bell on Wednesday.