Tweet Business of the Day: The Hospitality Training Company

We’re highlighting “tweet” small businesses from around the country as nominated by you, our readers. If your favorite small business is using Twitter to communicate with customers, let us know about it @fbsmallbiz with the hashtag #mysbc, and it may be featured as an upcoming Small Business of the Day.

Tweet Business of the Day: The Hospitality Training Company 

Who: James Harries, 46, @HTC_Training

What: A consultation and training company focusing on the restaurant and hotel industry.

When: 2005

How: Harries, a native of Australia, began working at a local McDonald's at age 14. From there, he worked at several fine-dining restaurants in hotels, and became interested in training.

"I went from fast food to fine dining, but was always a trainer," Harries said. "It was something that became natural to me, being able to motivate a team and teach as well."

Where: Florida

In his own words: "Basically you are elevating the guest to the feeling that they were floating, and when they look around they don't even see you," Harries said. "It's providing that level of service that's unobtrusive and effective."