Ikea owned TaskRabbit goes offline as app investigates possible hack

Ikea’s handyman-for-hire app TaskRabbit goes offline as the company investigates a “cybersecurity incident.”

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The company, which was acquired by Ikea last year, said it is working with law enforcement and an outside cybersecurity firm to determine the specifics of the possible breach.

"We understand how important our clients' and Taskers' personal information is,” TaskRabbit tweeted on Monday. “We will be back in contact with you with more information once we have it.”

TaskRabbit also urged all its users to change their passwords as an “immediate precaution.” The app operates in 40 cities across the U.S., as well as London.

The news of incident comes as other big companies such as Delta Air Lines, Panera Bread, Sears and Saks have announcement data breaches of their own this month.

Here’s a look at the major data breaches so far this month.

April 1

Saks, Lord & Taylor

Hudson's Bay Company, which owns Saks and Lord & Taylor stores, confirmed that hackers stole the credit and debit card information of more than 5 million shoppers. The company said in a press release that it has "identified the issue and has taken steps to contain it.”

It added: “Once the Company has more clarity around the facts, it will notify customers quickly and will offer those impacted free identity protection services, including credit and web monitoring."

April 2

Panera Bread

The website of bakery-cafe chain Panera Bread leaked customer records for at least eight months, according to cybersecurity blog KrebsonSecurity. A blog post said the data leak included names, email and postal addresses and the last four digits of credit card numbers of millions of customers who order food online. Panera, however, said the issue has been resolved and “there is no evidence of payment card information nor a large number of records being accessed or retrieved.”

April 4


The airline released a statement alerting customers that hackers may have accessed names, addresses and credit card numbers from “several hundred thousands” of its users through an online support service from Sept. 26 to Oct., 12, 2017.

“At this point, even though only a small subset of our customers would have been exposed, we cannot say definitively whether any of our customers’ information was actually accessed or subsequently compromised,” Delta said. The company, however, added that other information, such as passports, government IDs, security and SkyMiles data, was not accessed.

Sears Holdings

The Sears and Kmart owner released a similar statement to Delta, saying the same online support service may have exposed information of its customers as well.

“We believe this incident involved unauthorized access to less than 100,000 of our customers’ credit card information,” Sears said. “As soon as [24]7.ai informed us in mid-March 2018, we immediately notified the credit card companies to prevent potential fraud, and launched a thorough investigation with federal law enforcement authorities, our banking partners, and IT security firms.”