What Do You <3 Most About Conference Calls?

And have you ever considered charging rude customers an extra fee? You’re not the only one. Here are the latest LOL-inducing, insightful and character-limited words of wisdom that helped me run my business this week.

Gene Marks owns the Marks Group PC, a ten person sales and marketing technology consulting firm outside of Philadelphia that serves more than 600 small and medium companies around the country.