Kohl's Corp's chief executive officer said on Tuesday the department store operator needs to "change faster" in order to remain a strong competitor to online and brick-and-mortar retailers.
"We aren't as agile as we need to be in order to be a better competitor," CEO Kevin Mansell said at retail conference Shoptalk.
Mansell does not see a smaller store footprint making Kohl's more productive in the future but he does expect stores to become smaller in size over time.
"Having a bigger physical presence is a much better strategy than having less," he said.
Kohl's sales during the holiday quarter fell for the fourth straight quarter. The company has been hurt by a steady rise in online shopping and the growing popularity of off-price retail chains like T.J. Maxx and Marshalls stores, operated by TJX Companies Inc .
(Reporting by Nandita Bose in Las Vegas; Editing by Lisa Shumaker)