(Reuters) - United Parcel Service Inc expects returned packages to hit a record high following this year's holiday shipping season, as consumers shopped more online, the package delivery company said on Thursday.
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UPS said it expects to process 1.9 million returns on Jan. 2, up 26% from a year earlier and a seventh-consecutive annual record.
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"This process is a change from years past, when consumers would rush to physical retailers the day after Christmas and stand in long lines to make returns," UPS said in a statement.
E-commerce sales rose 18.8% year-on-year and comprised 14.6% of total retail sales, according to Mastercard's data tracking retail sales from Nov. 1 through Christmas Eve.
(Reporting by Ankit Ajmera in Bengaluru; Editing by Vinay Dwivedi)