A British couple says they were charged 100 pounds ($156) by a hotel in northwestern England after they described it as a filthy hovel in an online review.
Tony and Jan Jenkinson told the BBC on Wednesday they were charged by the Broadway Hotel in Blackpool after leaving their comments on TripAdvisor.
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The couple says the 36 pound-a-night hotel was a "filthy, dirty, rotten, stinking hovel," and discovered a charge on their credit card after the review. When they asked about it the charge, they were told the hotel had a "no-bad-review policy" included in its terms and conditions.
John Greenbank, a trading standards area manager, says he's "never seen anything like this."
Hotel management could not be reached for comment, but Blackpool authorities say it has changed its policies.