Customer-service agents at Southwest have approved a new labor contract, a boost for the airline, which hasn't been able to get a deal with pilots or ramp workers.
The International Association of Machinists and Aerospace Workers said Wednesday that agents approved a four-year contract that includes pay raises, a signing bonus, job-security provisions and more flexible vacations. The union didn't give details on the raises.
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Southwest said the deal included bonuses tied to company and employee performance.
The contract covers about 6,500 passenger-service and reservations agents at the nation's fourth-biggest airline.
About 83 percent of Southwest employees are represented by unions. The airline is still negotiating with six unions. Pilots have asked federal mediators to help break a stalemate in their talks with the Dallas-based company. Dozens of ramp workers picketed at Dallas Love Field last week to complain that three years of negotiations haven't resulted in a contract with their union.
Shares of Southwest Airlines Co. rose 26 cents to $40.72 in afternoon trading. They started the day up 115 percent in 2014.