Trust Factor Spurs Growth
Q: How has domestic manufacturing influenced your organization?
A: We believe that it has helped our growth because it fosters a high degree of trust in us from our customers and a strong corporate culture. They know that we do not subcontract our formulas to other facilities over which we have no control. We also purchase only from reputable U.S. suppliers, and never buy damaged or discounted ingredients. In many cases we own outright the sources of our major feed ingredients. Having this degree of trust from our customers also fosters a healthy corporate culture in which employees take personal pride in their work.
We are in a unique position because we have one of the few mills that focus on specialty feeds for horses, alpacas, llamas and zoo animals. We can, therefore, fulfill our personal convictions of providing the highest quality feeds available.
Our manufacturing processes are so stringently controlled that we have a separate mill to produce feed for herbivores, such as horses and poultry that are especially sensitive to contamination from meat needed by other species such as dogs and cats. So far as we know, we have the only urea-free, antibiotic-free, meat and bone meal-free, insecticide-free, and unnatural preservative-free feed mill in the United States. Our U.S. location makes it much easier to manage these commitments.