WASHINGTON – Comcast Corp , the largest U.S. cable company, will pay a $2.3 million fine to resolve a federal investigation into whether the company wrongfully charged cable TV customers for services and equipment they never authorized.
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The U.S. Federal Communications Commission (FCC) said Tuesday it had received numerous complaints from consumers alleging Comcast added charges to their bills for unordered services including premium channels, set-top boxes and digital video recorders.
Comcast is paying the largest civil penalty assessed from a cable operator by the FCC and will implement a five-year compliance plan, the FCC said. Comcast did not immediately comment.
(Reporting by David Shepardson)