ORLANDO, Fla. – A spokeswoman says an unknown number of Florida Blue health insurance customers were charged multiple times for their May premiums.
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The overdrafts caused some clients to have their bank accounts frozen.
Attorney Kristin Longberry tells the Orlando Sentinel she paid her monthly premium of $2,000 on Friday. But while reviewing her bank account on Monday, she discovered the health insurance company had billed her 71 times, withdrawing $142,000.
Longberry said her account was frozen and she needed to pay her office rent on Monday.
Florida Blue said in a statement the issue happened over the weekend, through a vendor. The company pledged to refund the money and reimburse customers for bank fees.
Spokeswoman Christie Hyde DeNave said it's not clear how many members were affected by the glitch.