Capital One 360 Bank Review: Savings, Checking, and CDs

Capital One 360 offers fee-free checking and savings accounts with strong digital banking tools, though interest rates lag slightly behind the highest yields available.

Author
By Allison Martin
Allison Martin

Written by

Allison Martin

Writer

Allison is a Certified Financial Education Instructor (CFEI) and personal finance writer. Her work has appeared in Bankrate, Experian, Investopedia, and MoneyTalksNews. She also develops interactive financial wellness curricula for education entities, churches, nonprofits, small businesses, and community centers.

Edited by Hanna Horvath
Hanna Horvath

Written by

Hanna Horvath

Editor

Hanna Horvath is a CERTIFIED FINANCIAL PLANNER™ and Bankrate's senior editor of content partnerships.

Updated April 23, 2024, 4:24 PM EDT

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Capital One 360 offers a suite of bank accounts with no monthly fees or minimum balances. With a focus on customer experience, Capital One 360 aims to offer a seamless digital banking solution — though there is branch and ATM access if you need it.

We’ll look in-depth at Capital One 360’s accounts, features, user experience, accessibility, and security. Here's what you need to know.

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Key takeaway

With its fee-free accounts, competitive rates, and top-rated customer service, Capital One 360 is a top bank contender. This bank is ideal for those who want the benefits of an online bank with the in-person accessibility of brick-and-mortar banks.

Key features

  • Fee-free checking and savings accounts
  • High-yield savings account with competitive interest rates
  • No minimum balances or monthly fees
  • 350+ physical branches nationwide
  • 70,000+ fee-free ATMs nationwide
  • Capital One Cafés in 19 states
  • Easy online and mobile banking
  • Live support 7 days a week
  • Stellar ratings on mobile app (4.8/5 on App Store and 4.6/5 on Google Play)

Capital One 360 accounts

There are a few types of Capital One 360 accounts to choose from. The right fit depends on your needs and goals.

Capital One Performance 360 Savings

  • Annual percentage yield (APY): 4.35%
  • Minimum deposit: $0
  • Monthly maintenance fees: None

Capital One’s high-yield savings account offers a simple, fee-free way to grow your money.

You may be able to find better rates with an online-only bank. But, the Capital One 360 Savings account has no fees or minimum balance requirements. You can also set up automatic deposits and multiple accounts for different savings goals.

Capital One Performance 360 Savings

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Pros

  • No monthly service fees
  • No minimum balance requirement
  • Competitive APY
  • Ability to open multiple accounts for unique savings goals
  • Automatic deposit feature
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Cons

  • Cash is only accessible at branch or cross-account transfer
  • ATM withdrawals are not allowed (unless funds are transferred to 360 Checking Account)

Capital One 360 Checking Account

  • APY: 0.10%
  • Minimum deposit: $0
  • Monthly maintenance fees: None

Capital One 360 Checking is one of the best fee-free checking accounts on the market. It does earn some interest — higher than average but lower than other high-interest checking account options. The key benefit of Capital One’s checking account is that it charges no maintenance fees, overdraft fees, or non-sufficient funds fees.

You can also get paid up to two days sooner if you enroll in direct deposit and can use Zelle to move money or pay bills. Plus, cash deposits are accepted at CVS and Walgreens if you don’t have time to visit a branch or ATM.

Capital One 360 Checking Account

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Pros

  • Earns above-average APY
  • No monthly maintenance fees
  • No minimum deposit requirements
  • No overdraft fees
  • No non-sufficient funds fees
  • Early direct deposit feature
  • You can deposit cash at CVS and Walgreens stores
  • Access to 70,000+ in-network ATMs
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Cons

  • Domestic wire transfer fee
  • More limited branch access than other big banks

Capital One 360 CDs

  • APY: 4.00% - 5.00%
  • Terms: 6 months - 5 years
  • Minimum deposit: $0

Capital One 360 CDs are ideal for consumers who are serious about meeting their savings goals. Terms range from 6 to 60 months, but you don’t have to lock your funds away for an eternity to maximize your funds. Their 12-month CD has the highest earning potential with a 5.00% APY, making it one of the best 1-year CDs out there.

Plus, unlike other CDs, there’s no minimum initial deposit required. You can choose when you receive interest payments — monthly, annually, or when the term ends. If you withdraw funds early, the penalty is 3 months of interest for CDs with terms of one year or less. CDs with one-year terms charge an early withdrawal penalty of 6 months of interest.

Capital One 360 CDs

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Pros

  • High APY on 1-year CD
  • Competitive APYs for a national bank
  • No minimum deposit required
  • Flexible interest payout options
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Cons

  • Early withdrawal penalties
  • No no-penalty CDs available

Capital One credit cards

Besides its bank accounts, Capital One also offers a variety of credit cards that span from basic starter cards to premium travel cards.

Here’s a brief look at some of Capital One’s top credit cards:

Capital One Platinum Credit Card

The Capital One Platinum Credit Card is one of Capital One's most popular starter cards due to its easy qualification process and lack of annual fee. This card allows those new to credit or rebuilding credit to get started without too much risk. Key features include:

  • No annual fee
  • Potential credit line increases over time
  • Fraud coverage and 24/7 customer support

Capital One Quicksilver Cash Rewards Credit Card

The Capital One Quicksilver Cash Rewards Credit Card provides unlimited 1.5% cash back on every purchase for consumers with good credit. Other perks include:

  • No annual fee
  • No foreign transaction fees
  • Travel and shopping protections

Capital One Venture Rewards Credit Card 

Frequent travelers can maximize rewards with Capital One's suite of Venture cards. The Capital One Venture Rewards Credit Card specifically offers:

  • 2X miles on all purchases, and 5X miles on hotels and rental cars booked through Capital One Travel
  • $100 application fee credit for Global Entry or TSA PreCheck
  • Flexible miles that can be transferred to hotel and airline travel partners
  • $95 annual fee

If you open a 360 account, getting a Capital One branded credit card could also be beneficial.

An in-house credit card is also much easier to manage alongside your banking. The mobile app lets you view account activity, schedule payments, and monitor spending. And if you’re an existing customer, applying with the pre-filled application is easier than ever.

You can check out Capital One's full credit card line-up if you’re looking for a new credit card.

Additional features

  • Mobile app and online banking: Capital One 360 offers user-friendly online banking across all accounts. You can monitor balances, transfer funds, deposit checks, set saving goals, and pay bills, all from the mobile app.
  • Customer support: Connecting with customer service is simple via phone, email, secure messaging, and social media. Support agents are available 24/7 to assist with any questions or issues.
  • Security: Capital One 360 uses advanced encryption technology to keep your information secure. It includes multi-factor authentication, fraud monitoring, and $0 liability fraud protection.

Should you bank with Capital One 360?

Capital One 360 is a good option for consumers who value digital banking tools, earning high interest rates, and avoiding fees.

This bank may make the most sense if:

  • You are comfortable conducting your banking digitally without visiting physical branches
  • You want to earn higher interest rates on savings accounts
  • You want access to innovative mobile apps and banking tools
  • You don't need to make frequent cash deposits or withdrawals

Consumers who still rely on in-person banking services may be better served by traditional brick-and-mortar banks. But technologically-savvy customers and those focused on maximizing interest earnings can benefit from exploring online banks.

If you want to do most of your banking in one place, Capital One 360 could be an excellent option for you. It combines the benefits of online and traditional banks and offers a full suite of banking and credit card products.


Editorial disclaimer: Opinions expressed are author's alone, not those of any bank, credit card issuer, or other entity. This content has not been reviewed, approved, or otherwise endorsed by any of the entities included in the post.

Meet the contributor:
Allison Martin
Allison Martin

Allison is a Certified Financial Education Instructor (CFEI) and personal finance writer. Her work has appeared in Bankrate, Experian, Investopedia, and MoneyTalksNews. She also develops interactive financial wellness curricula for education entities, churches, nonprofits, small businesses, and community centers.

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Fox Money is a property of Credible Operations, Inc., which is majority-owned indirectly by Fox Corporation. This material may not be published, broadcast, rewritten, or redistributed. All rights reserved. Use of this website (including any and all parts and components) constitutes your acceptance of Fox's Terms of Use and Updated Privacy Policy | Your Privacy Choices.