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J. C. Penney Company, Inc.

Kohl's Nabs Starbucks Executive Michelle Gass as Chief Customer Officer

Kohl's Corp. (KSS) is tapping Starbucks Corp. (SBUX) executive Michelle Gass, who helped orchestrate the brand's turnaround in the U.S. a few years ago and most recently was tasked with doing the same in Europe.Kohl's said Wednesday that Ms. Gass will be named its chief customer officer, a new position for the department store.She will start June 17, overseeing all marketing efforts and Kohl's fast-growing e-commerce business, and will report directly to Chairman and CEO Kevin Mansell."I am thrilled to be joining the team at Kohl's at this pivotal time in the retail industry," Ms. Gass said. "How people shop and consume media is going through a change unlike anytime before."Ms. Gass spent more than 16 years with Starbucks, and before that, she worked in marketing and new product development with Procter & Gamble Co. (PG).Starbucks Chairman and Chief Executive Howard Schultz has credited Ms. Gass for helping to develop new products, such as the Frappuccino, and leading the rebranding of...

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  12. Wal-Mart Sets Its Own Bangladesh Safety Initiatives

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