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Social media is for staying in touch with your old college roommates and sharing silly cat photos, right? Clearly. But it can also be a smart way to get more out of your credit card.More of us are realizing that social media channels such as Twitter, Facebook, Pinterest, Foursquare, Instagram, Google+ and YouTube can help us resolve problems, find out about perks and maximize the benefits we get from our credit cards. All you have to do is look at the growing number of followers and likes for credit card companies on these sites. (See " Credit card issuers' social media links " table below for details on how to connect with your card issuer).Not every card issuer has figured out how to use social media for something other than advertising. "Some companies do very little when it comes to building a relationship with customers that are their friends or followers," says William McCracken, CEO of Synergistics Research, which analyzes the financial industry. "But there are other providers t...
The new year has begun, and as we all start our resolutions of ridding one bad habit, try to stick with it for 40 days to see a real change.This year, consider putti...
The Federal Trade Commission (FTC) has asked Visa Inc to provide information on a debit card service that may have violated regulations related to the Dodd-Frank Act...
The uproar over bank fees has led some consumers to switch from traditional bank products to alternatives such as prepaid debit cards for online and retail transacti...
How your university hands out financial aid could reduce the amount you actually have to spend, new research suggests.Instead of disbursing aid refunds by check, sch...
Bank of America Corp (NYSE:BAC) is in talks with Fannie Mae to resolve a dispute over bad mortgages that the government-controlled entity wants the No. 2 U.S. bank t...
EU antitrust regulators charged Visa Europe, the European licensee of Visa Inc, over its cross-border credit card fees on Tuesday, saying they harm competition betwe...
SmartCredit.com Consumer Education President John Ulzheimer on Wal-Mart’s rejection of the settlement over swipe fees and how it impacts consumers.
Visa Inc., MasterCard Inc. and banks that issue their credit cards have agreed to a $7.25 billion settlement with U.S. retailers in what could be the largest antitru...
SmartCredit.com Consumer Education President John Ulzheimer on retailers now being allowed to charge customers more to cover retailers’ swiping fees for credit card usage.
As new regulations have eaten into their profits, banks have looked for new ways to increase revenue from their customers. Many banks tried, unsuccessfully, to imple...
The trading errors that led to a more than $2 billion loss at JPMorgan Chase made national headlines . But what may not be immediately obvious is the impact this may...
FBN's Liz MacDonald on the CFPB targeting banks on prepaid debit card fees and unauthorized transactions.
Traveling abroad? Don't get hit by high international ATM fees. Every time you perform an ATM transaction, you're liable to incur a fee upwards of $5.00 a pop. That ...
MasterCard is under investigation by the European Union over the level of fees tourists to the EU are charged when using cards to make purchases, which the EU compet...
J.P. Morgan Chase Consumer Banking CEO Ryan McInerney and Chase Wealth Management CEO Barry Sommers on consumer confidence and the firm’s expansion in bank branches.
The Social Security check is about to go the way of the door-to-door salesman and Green Stamps. Beginning March 1, 2013, paper checks for U.S. government benefits wi...
Bank of America Corp must focus on improving customer service as it moves past its crisis-era problems, CEO Brian Moynihan said in a letter sent to employees, signal...
Bank of America Corp has named capital markets co-head Alastair Borthwick as its head of commercial banking, in a shuffling of veteran executives.Borthwick, a former...
Bank of America Corp has named capital markets co-head Alastair Borthwick its head of commercial banking, in a shuffling of veteran executives.Borthwick, a former Go...
