Fox Business - The Power to Prosper
Search Site

United Airlines

Virgin America Rated Best In U.S. Airline Quality

Virgin America had the highest performance ranking among 15 U.S. airlines in 2013 in an annual study as the industry's overall quality improved, researchers said on Monday.The national Airline Quality Rating, which ranks airlines in four categories based on U.S. Department of Transportation figures, found that carriers overall received fewer complaints from passengers and had a lower bumped passenger rate in 2013, compared with 2012. But on-time performance and mishandled baggage rates worsened.Researchers at Wichita State and Embry-Riddle Aeronautical universities who conducted the study said airlines delivered their best performance in 2013 in the 23-year history of the quality rating. The 2013 study rated 15 airlines.Still, the researchers said airlines can do more to improve customer satisfaction.Because airlines are solving operational issues and improving in aspects studied by the Airline Quality Rating, "it is time to begin a new focus on serving travelers and expanding customer...

Read More

  1. United Cracks Down on Oversized Carry-ons

    Better rethink packing that extra pair of pants or shoes: United Airlines is cracking down on c ustomers trying to board flights with oversized luggage or excess car...

  2. Airliners Change Discounts Programs

    Customers who have to book an emergency flight due to a death in the family no longer have the option to purchase tickets at "bereavement fare" pricing on American A...

  3. Judge Napolitano: TSA is an 'illusion' of safety

    Reaction to recent shoe bomb threat

  4. U.S. Officials Alert Airlines Over Bomb Threat

    A security official confirmed to Fox News on Wednesday that it issued a bulletin to airlines this week urging them to use explosive trace detection swabs on shoes, c...

  5. United Flights Delayed Amid Computer Glitch

    A glitch with United Airlines' (NYSE:UAL) passenger reservation system was restored Tuesday afternoon after delaying hundreds of flights throughout the morning.  "Wi...

  6. FAA investigates severe turbulence on United Airlines flight

    Multiple injuries after bumpy ride

  7. Police arrest man who allegedly posted reckless ride video

    Arthel Neville reports from New York

  8. Severe turbulence injures several airline passengers

    Rocky descent on United flight from Colorado to Montana

  9. 6 airline regulations you probably never heard of

    Virgin America's clothing rule http://global.fncstatic.com/static/managed/img/U.S./virgin_america_flightattendants.jpgThe San Francisco-based carrier has a pretty le...

  10. Stories of love from 30,000 feet

    Couple tells how their love story 'took off'

  11. Top destinations of yesteryear that have faded from glory

    Silver Springs, Florida http://global.fncstatic.com/static/managed/img/U.S./silverspring.jpgBefore the opening of Disney World in Orlando, tourists flocked to see th...

  12. Northeast Travelers Face Nightmarish Commute

    Thousands of flights were grounded and business travelers stranded in the Northeast as the region suffered its second major winter storm of the week on Wednesday and...

  1. How Major Airlines Compare on Fees, Perks

    Maybe you want to deplane quickly on your next flight. Or check your one piece of luggage for free. Or get a roomy row where your knees don't hit the seat in front o...

  2. FedEx Blames Weather for Third-Quarter Miss

    FedEx Corp <FDX.N>, the world's No. 2 package delivery company, posted lower-than-expected results on Wednesday and forecast a weaker full year profit view, saying i...

  3. Malaysia jet mystery: What we know vs. what we think

    Former CIA counterterrorism expert sees confusion between theories and facts

  4. The longest flights in world

    United Airlines Flight 117/118 - Newark to Hong Kong http://global.fncstatic.com/static/managed/img/fn2/travel/3423235rer113.jpgFlying time: 16 hoursDistance: 8,078 ...

  5. United to Debut Personal In-Flight Entertainment for iOS Users

    Entertainment on United Airlines flights will get a bit more personal next month, when the airline debuts a new in-flight entertainment system for iOS users.The pers...

  6. Market Check: YHOO, MSFT, UAL

    FBN’s Stuart Varney with the latest on the market.

  7. How to turn your portfolio into a giving tree

    Douglas C. Lane & Associates principal Sarat Sethi gives tips for investing in today’s market.

‹ Prev12345Next ›
Freebase CC-BY
Source: United Airlines on Freebase, licensed under CC-BY
Other content from Wikipedia, licensed under the GFDL