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Friday, June 26, 2009
Find the Right Person in 6 Steps
Hiring is more of a headache than ever, so say many companies who receive HR services from my firm. This might come as
a surprise considering that theres no longer an overheated talent market in which companies desperately compete for top talent.
But instead, business owners are facing a down economy in which scores of job seekers clamber over each other in order to
land scarce positions. The influx of new candidates into the marketplace makes it even more difficult for executives and hiring
managers to find the perfect people for open, high-impact positions.
And yet, hiring the right person is more important
than ever. A single bad hire can cost between $60,000 and $120,000--thats not exactly the way you want to spend precious dollars
in a difficult market.
For the most part, the way to make the right hire is the same as its always been:
1. Define the requirements carefully. This sounds ridiculously easy, but its amazing how many business
owners will embark on a search without determining exactly whom they want to hire. Its important to detail the specific job
requirements and desired personal characteristics, creating a hiring scorecard that can be used in screenings and interviews
to determine if a candidate can fulfill the requirements of the job. Needless to say, its also critical to determine if the
candidate will be a cultural fit as well.
2. Look for repeated patterns of success. Dont just
look for tactical job responsibilities and skills--find the applicants who have repeatedly made a mark and exceeded expectations,
time and time again. Drill down in the interview to ask those questions; find out how they measure their own success and whether
their employment history tells a story of a superstar.
3. Its the network. With so many resumes
flooding in for each open position, you should rely on inbound candidates even less than you ever have. Your friends and their
friends know the fantastic players who are searching for their next opportunity; tap into them and save yourself a lot of
paper time.
4. Find a recruiting platform that allows for pre-screening. When you do need to wade
through resumes, use a recruiting system with pre-screening questions and candidate rating capabilities. This allows you to
focus on the exact capabilities you need and only review the candidates who have passed the initial screening, saving yourself
massive amounts of time.
5. Its still about the passive seekers. I personally recently hired a
VP of Marketing for my company, but when I first came across him, he was already installed at another company. I courted him
for months, persuaded him and eventually he came to work for me. In essence, I treated this executive search as though it
was occurring during a gangbusters economy where talent is scarce. The reality is, the truly premium talent is still scarce,
and always will be. If your bar for talent is as obscenely high as mine, passive seekers can make or break your search.
6. Dont settle. Almost every tip Ive provided works in both a good and lousy economy. But lets be
honest: When the good times roll, its easier to find someone and say good enough. But in a down economy, you should never
do this. Take the time you need to find the right candidate, either active or passive, and make the right hire.
Theres
no question this is a great time to hire people. But dont make the mistake of thinking itll be easier. The exceptional hires
are out there, but just as in the old days, you may need to do some detective work and actively seek out the people who will
make your company great.
Burton M. Goldfield currently serves as president and chief executive officer ofTriNet, an HR outsourcing company. In this role, Goldfield
is responsible for setting TriNets overall corporate strategy and directing business operations; he also provides strategic
guidance in regards to TriNets human capital offerings.






