PITTSBURGH, Jun 26, 2008 (Canada NewsWire via COMTEX) ----Vocollect, Inc. today highlighted how its voice applications address the most urgent imperatives for optimizing supply chain operations, as outlined in a recent study by respected research firm the Aberdeen Group, a Harte-Hanks Company. The global study of more than 150 companies pointed to several key actions that best-in-class companies are taking to maximize the delivery of organizational value across their supply chain operations.

The study, which surveyed distribution center/supply chain leadership across multiple industries and countries, was sponsored by Vocollect, Manhattan Associates, C3 Solutions and Forte. The four imperatives survey respondents identified as top priorities were: 1) make the distribution center (DC)/warehouse more flexible and agile as business needs change, 2) improve labor efficiency, 3) improve visibility to warehouse activities and inventory and order status, and 4) improve throughput.

"Vocollect Voice is a proven tool in addressing each of these business imperatives," said Roger Byford, Vocollect Chairman and CEO. "Through more than 20 years of operation in over 35 countries, time and again, our customers tell us that Vocollect Voice helps them manage their resource risk and deliver exceptional performance results. Vocollect Voice offers the only end-to-end integrated system for driving voice at work, assuring customers they will receive the highest levels of capability, reliability and flexibility," he said.

Vocollect Voice addresses the four imperatives cited in the study in the following ways:

 << -- Make the DC/warehouse more
   flexible and agile as business needs change - The flexibility and configurability of Vocollect Voice helps operations more
   quickly and easily derive accuracy and productivity benefits, with flexibility and scalability that is essential for diverse
   businesses. -- Improve labor efficiency - With the ergonomic benefits of Vocollect Voice, workers' eyes and hands are left
   free to focus on the task at hand, thus enhancing overall efficiency and safety. Many customers also experience training time
   reductions of as much as 50 percent, and more effectively employ seasonal workers by getting them productive quickly. -- Improve
   visibility to warehouse activities and inventory and order status - Vocollect Voice allows a two-way dialogue between DC teams
   and customers' WMS, ERP, or inventory management systems and other distribution technologies. This monitoring of distribution
   activities in real time ensures greater ability to adjust orders as customer needs dictate. -- Improve throughput - Customers
   using Vocollect Voice have experienced performance gains as high as 30 percent and accuracy improvements as high as 60 to
   80 percent. More on-time and accurate deliveries because of improved DC/warehouse efficiencies ensure greater customer satisfaction.
   >> 

"Voice integration and device costs have decreased over time and allowed DC/warehouse managers to bring entire workforces online in a matter of weeks," said Bob Shecterle, Aberdeen SVP/Group Director - Research. "Not only has voice driven improvements in order selection; we see many DC/warehouse managers deploying voice into all operations, including receiving, put-away, cycle-counting, replenishment, loading and cross-docking. By combining the business rules and value of the WMS with voice recognition capability, the interleaved/cross-trained workforce is more flexible, more agile, and moving at greater speed than the average DC/warehouse."

 << For a free copy of the study, visit http://www.vocollect/agilelogisticsnr.
   About Vocollect >> 

Vocollect's world-standard integrated voice applications deliver reliable, flexible and proven performance gains in productivity, accuracy, cost reduction and worker satisfaction for mobile employees. Vocollect Voice literally talks people through their daily tasks, replacing cumbersome lists and traditional data capture methods with hands-free, personal voice dialogs. Through Vocollect and its certified global network of over 100 resellers and supply chain performance experts, hundreds of thousands of people on six continents use Vocollect Voice to improve work every day. Vocollect is headquartered in Pittsburgh, Pa., U.S.A., and supports its clients and resellers through offices in the Americas, Europe, and Asia. For more information, visit http://www.vocollect.com. Vocollect(R) and Vocollect Voice(R) are registered trademarks of Vocollect, Inc. All rights reserved.

 << About Aberdeen Group, a Harte-Hanks Company >> 

Aberdeen is a leading provider of fact-based research and market intelligence that delivers demonstrable results. Having benchmarked more than 30,000 companies in the past two years, Aberdeen is uniquely positioned to educate users to action: driving market awareness, creating demand, enabling sales, and delivering meaningful return-on-investment analysis. As the trusted advisor to the global technology markets, corporations turn to Aberdeen(TM) for insights that drive decisions. As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the global direct and targeted marketing company. Aberdeen's analytical and independent view of the "customer optimization" process of Harte-Hanks (Information - Opportunity - Insight - Engagement - Interaction) extends the client value and accentuates the strategic role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call (800) 456-9748 or go to http://www.harte-hanks.com.

SOURCE: Vocollect, Inc.

company, Susan Muttart of Vocollect,
   Inc., +1-412-349-2543, scmuttart@vocollect.com; or media, Danielle Engholm of Padilla Speer Beardsley, +1-612-455-1764, dengholm@psbpr.com,
   for Vocollect, Inc. Web Site: http://www.vocollect.com http://www.harte-hanks.com 

Copyright (C) 2008 CNW Group.
   All rights reserved.