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Exchange-Traded Fund

In the wide and varied family of the thousands and thousands of funds out there, the exchange-traded fund is one of the more consumer-friendly ones.

Unlike mutual funds, exchange-traded funds, or ETFs, behave more like stocks. You can buy into an ETF at any time, and sell it whenever you feel like it. And like a stock, an ETF's value can rise and fall--depending on what the ETF is invested in.What do ETFs invest in? Well, they're typically linked to an index like the Dow Jones Industrial Average or the S&P 500. So, if you had an ETF that trades the same companies that make up the Dow or the S&P, it will rise and fall in value pretty much the same amount as the Dow or S&P.

You can also buy ETFs that invest in other types of products, like bonds, currencies, gold or other commodities. The ETF market has grown considerably in the past few years, so there is no shortage of ETFs to invest in.

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NEW and hhgregg Announce Partnership to Offer Premium Service Plan

 
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STERLING, Va., Jun 04, 2008 (BUSINESS WIRE) ----N.E.W. Customer Service Companies Inc. (NEW), the leading provider of extended service plans, buyer protection services and product support, today announced it is partnering with Indianapolis-based appliance and electronics leader hhgregg (NYSE: HGG) to launch a premium product replacement and service protection plan.

"NEW's great reputation of growing established programs and taking them to the next level was the deciding factor in choosing them as our administrator," said hhgregg's vice president of sales, Greg Throgmartin. "As we continue to expand our operations throughout the U.S., we feel NEW has the scale needed to support our growth with their experienced training and marketing teams and innovative product offerings."

The new hhgregg Premium Service Plan is offered on a wide variety of products and carried in 95 stores in 14 regional markets across the U.S. as well as online at www.hhgregg.com. Under the NEW-administered plan, hhgregg shoppers can purchase product replacement and service protection plans on major appliances, consumer electronics and notebooks. Accidental damage from handling (ADH) coverage is also available on camcorders, digital cameras and notebooks. Coverage begins the date of purchase and, depending on the warranty of the product, extends for two, three or five years.

"We are thrilled that hhgregg chose to partner with NEW to administer their service plan program," said NEW's vice president of new business and client development, Rob DiRocco. "hhgregg's reputation of delivering phenomenal customer service through its high caliber sales team is a true testament to their success and growth. Both companies' commitment to continuously raising the bar on customer care will help maintain this strong partnership."

The program, which launched nationwide on May 1, kicked off with a rigorous one-day training rally that included all hhgregg employees across the U.S. and was supported by a team of 38 NEW trainers and account managers.

About N.E.W. Customer Service Companies Inc. (NEW)

NEW is the leading provider of extended service plans, buyer protection services and product support, providing coverage to more than 150 million consumers. Founded in 1983, with headquarters in Sterling, Va., NEW provides award-recognized post-sale consumer care for leading retailers, consumer service providers, wireless carriers and financial services firms. NEW has expanded its product offerings and now delivers a comprehensive customer care solution that begins on day one of the product purchase and extends through the end of the product lifecycle. For more information, please visit NEW at www.newcorp.com or call 1-800 WHAT'S NEW (1-800-942-8763).

About hhgregg

hhgregg (NYSE: HGG) is a specialty retailer of consumer electronics, home appliances, mattresses and related services operating under the names hhgregg(R) and Fine Lines(R). hhgregg currently operates 95 stores in Alabama, Florida, Georgia, Indiana, Kentucky, North Carolina, Ohio, South Carolina and Tennessee.

SOURCE: NEW

Focused
   Image (for NEW) Kristina Messner, 703-678-6023 kmessner@focusedimage.com 
Copyright Business Wire 2008
 
 

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