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Published: Tue, 3 Nov 2009
Description: GM VP of Sales Susan Docherty on new car models and sales.
Automatically Generated Transcript (may not be 100% accurate)
" Step of the way and get to General Motors sales are accelerating in October up four point 1%. Compared to the same period year over year said Jeff Flock we sent him right there to get an exclusive look. Inside General Motors headquarters in Detroit with a top executive there who really has some great ideas Jeff."
" It's all Susan Tucker these fault this great sales increased Susan had a job how long. I think this is day eleven to eleven and you're responsible for this incredible sales increased well."
" I'll do that at first of all the team is responsible for our our sales increase and I I do want to know we're not here to declare victory but we are really happy to. You reporting that we're making progress on this they really big challenge and that we we had."
" I'm going to tell our viewers some of the think about Cuba before we do who were from the Buick LaCrosse through this is one of the ones that are driving the sales increased."
" Yes it is what's behind me here is that beautiful -- 30 -- click -- we launched -- about 65 days ago and we're just ramping up. Got lots of momentum I'm happy to report that -- a third of our buyers -- actually under the age 55."
" Which you talk about Buick copies so that's one of the -- you have in the general manager Buick as -- GMC as most other."
" Yes and does not expect in addition to my feet he feels -- still working on you can GMC we've got some great launch products there and."
" I want to help them that's the thing these days everybody just works harder have a longer yet that the."
" Speaking of things that are working well this is out selling mustang for how many months -- this is our fourth month that I wrote that the Chevrolet Camaro has outsold the mustang. We're really proud of the success that we had here. You know when you think about the -- we have been that the market since 2002 we re entered this calendar year. With the 30. Camaro it's doing very well in the marketplace we're proud of."
" I got to ask you. Obviously we're joking about the -- being that the sales increases says you but you're new witness."
" Well you over the company how many years I've been with the company for 23 years in -- you know when we think about. What's driving some of our sales performance here in the month of October."
" It's our foreign brands Chevrolet Buick GMC and cattle like because the other guys that -- the that this noncore brands Pontiac Saab and Saturn. But those were huge weekends. Well -- guess you would expect about making them anymore you're not you're not in that business so much exactly."
" 95%. Of what we sold in the month of October came from -- four brands Chevy Buick GMC Cadillac. Compared to a year ago were only 85% -- handles corporate felt. Our our sales are a lot healthier in October."
" Tougher question. -- your part of the executive team -- GMC get to get all the tough questions fair. Steve grant who was in on the restructuring. Said that GM had something of a culture of friendly arrogance. Is that a fair criticism it was a criticism."
" You know like -- outsider comes in and takes a look at her business what is the it's it's their perspective. In their reality and to be quite honest with you. There's a lot of things that we need to focus on the new General Motors its cars customers and culture. And we are going to be absolutely obsessive about making sure that we're doing what's best for the customer and in terms of our culture. We need to make sure that we're focused on taking risks and being accountable for results I think that that's mr. -- ethnicity."
" Okay you got that message were at the corporate headquarters here the Renaissance Center. Executive -- above us you replace the guy named mark what a good guy we know for a long time how are things going to be different what are you going to do different. Ticket sales traction."
" well one of the first things that we've got to do is focused on the -- brands. We got a lot of work to do in terms of in depth reducing our incentive spend we happen to -- you don't like that you know well it's him it's not the best way to go to market where I was gonna happen -- I want to be elements it's in your sales tool box. We didn't become the leader in incentives overnight we're not going to do get rid of that overnight but. We're making progress."
" What was I think kid that you like the sound of that obviously as soon as stakeholders in this company as we as taxpayers are some degree. Nobody likes the idea of having incentives so that summits for the contraction Susan appreciate your time very much. New young rising executive at General Motors the new vice president of sales first ever woman. To be vice president sales -- General Motors and I couldn't find any other female vice president of sales at Detroit auto makers do you know of any."
" Normally don't I gotta tell you I don't like plate full rate now -- focusing on -- go back to and that's start eating at what's on the place. Her parents were actually proud hey that's that's interesting that governments -- ground isn't actually in. Our best interest for her to do well because the taxpayers on a portion of General Motors obviously with the bail out there but we're watching that and if anybody's on -- Jeff."
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