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Thursday, February 04, 2010

Raising Our Customer Service Expectations
So many business owners and company executives want to know how to set themselves apart, especially as the economy forces steeper competition for patrons’ dollars. Treating people exceptionally well is how.
Thursday, February 04, 2010

Welcome to the Retirement Bridge, Boomers
I was born in the first year of the second half of the 20th century. It was the height of the baby boomer years, 1946 - 1964. GI's returning from World War II came home, bought houses and started families. Fast forward to today and I'm approaching my 60th birthday. That leaves me (and all my fellow boomers) nearly eligible to receive Social Security and Medicare, a step away from the golden years.
Monday, February 01, 2010

'Offensive' is in the Eye of the Beholder
In light of what we regularly see on television and in print, that these ads are considered offensive or controversial is kind of puzzling.
Friday, January 29, 2010

Obama Unveils Tax Credit to Boost Jobs
The president proposed $33 billion in tax credits to coax small businesses into hiring workers
Wednesday, January 27, 2010

Making Peace With the Boob Tube
It is, in fact, possible to enhance one’s life watching television programming other than PBS. That’s my decidedly unscientific conclusion after an inordinate amount of TV viewing over the last week.