Published January 02, 2013
A few months ago, my fiancée and I went out to dinner at our favorite sushi restaurant. After we ate our fill of sashimi and warm saki, I paid our bill with my credit card and we made our way back home. The next month, while I was going through my credit card statement, I noticed that we had been double charged for our meal.
I called the restaurant and spoke to the night manager, but he wasn't much help. Finally, I got in contact with the owner who said that he was sorry for the inconvenience, but that he had no record of the double charge. He said he wouldn't issue a refund. I immediately contacted my credit card company.
Righting the wrong
Here's a list of steps to take when disputing any false charge on your monthly statement.
In order to catch any false charge, make sure to check your monthly statements for accuracy. Compare your receipts with the listed amounts as you receive each statement. If keeping receipts for that long feels cumbersome, consider checking your account online after each purchase has posted.
It's easy to become upset when you notice a mistake on your credit card bill. But remaining calm and taking the proper steps is the best way to recover your funds. While contacting your card issuer to dispute a charge is no fun, it definitely beats paying twice for dinner.
The original article can be found at MoneyBlueBook.com:
6 steps to disputing a credit card charge