Become Reputation Savvy
The headaches of repair and maintenance comes with owning a car. While taking a car in for repairs tends to have us holding onto our wallets for dear life, it might not be as bad as we think. In fact, according to the J.D. Power and Associates 2011 U.S. Customer Service Index Study, only about 7% of service customers said they felt pressured by their dealer to sell them service they thought to be unnecessary. Here are the top 10 car brands with the best customer service, according to the survey.
Having to take your car in for repairs is tedious, feeling pressured by the car company's service department is just annoying. Here are the mass market auto dealers with the best customer service reputation in 2011.