Get updates from David Mielach, Businessnewsdaily Staff Writer
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Want to Sell More Online? Accept More Returns
Published June 05, 2012
Customers may love the convenience of shopping online, but many hate the complicated return policies and slow shipping options involved with online purchases. That’s the finding of new research that found 86 percent of consumers were satisfied with the experience they had when shopping online, but creating a simple return policy and offering more shipping options could improve those numbers even further.
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It Takes More Than Money to Keep Workers Happy
Published June 05, 2012
Keeping employees happy and focused on their jobs takes more than just cold hard cash, new research finds. Instead, opportunity for career growth, employee recognition, and good corporate communication are the things that really make employees want to focus on doing a good job.
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The Big Reason Employees Need Bosses
Published June 01, 2012
It turns out that equality may not be the best policy … at least when it comes to work. That’s because a new study has found that teams with a built-in hierarchy outperformed groups where each person held an equal amount of power.
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Are Offices Headed for Extinction?
Published May 30, 2012
Whether you love or hate the idea of working from home, the numbers are showing that the practice has grown significantly of late. According to a new report, the number of full-time remote workers nationwide has almost doubled in the past decade. That report also found that 84 percent of workers who worked remotely did so at least once a week.
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For NJ Resort Entrepreneur, Summer Is High Season
Published May 29, 2012
Chances are good that if you are staying, shopping or eating in the seaside town of Cape May, N.J., you just might be doing so at a property owned by Curtis Bashaw. That's because Bashaw, the co-managing partner of real estate development group Cape Advisors and Cape Resorts Group, the company that maintains close to 20 properties in the town, has been a guiding force in the transformation of Cape May from a sleepy town at the southernmost tip of New Jersey into go-to destination for people of all ages.
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Can You Really Be Fired for Being 'Too Hot'?
Published May 23, 2012
Most everyone has heard of being fired for being late or making mistakes on the job, but a New Jersey woman is claiming she was fired for being "too hot," claiming she was a victim of discrimination. Lauren Odes, whose outfits at work included a form-fitting sequined black dress and sequin-studded black leather boots, is suing her former employer, the lingerie company Native Intimates.
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Mistakes to Avoid When Building a Brand
Published May 22, 2012
There is no special formula to build a brand, but that doesn’t mean there aren’t certain things that businesses can do to help the process. According to Washington, D.C.-based advertising agency Pappas Group, building a distinctive brand can be as simple as avoiding the common mistakes that many other businesses commit.
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Customer Service Saboteurs to Avoid
Published May 21, 2012
If you have ever had a meal ruined by a loud child or waited on a long line while a customer quibbles over the price of a pound of produce, then you have been a victim of customer service sabotage. Even though it's others customers who are inconvenienced by difficult shoppers, businesses are the ones that end up being most affected by customers who turn into saboteurs.
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It’s Good to be Boss Despite Stress, Owners Agree
Published May 21, 2012
People have many reasons for going into business on their own. A new survey of small business owners, however, finds that the desire to be the boss trumps all other reasons. Three in 10 small-business owners said they started their businesses because of the independence it gives them.
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Why Mediation Might Be Best for Business Partner Breakups
Published May 18, 2012
Breaking up is always hard to do, but it is very possible that it is hardest when you're breaking up with your business partner. Although it may seem simple to just hire lawyers and allow them to handle the proceedings, that is often not the case. Just ask any business owner who has had to deal with a breakup in the business world.
